providers lane

TRUST

Clear information. Distinct checks.

A directory should explain what has been checked, what the check covers and what still needs confirmation.

Email ownership

An email code demonstrates control of an inbox. It does not establish professional credentials or authority to manage a provider’s listing.

Profile ownership

A claim is a request for review, not permission to edit someone else’s information. Knowing an NPI, name or workplace does not prove ownership.

Professional credentials

Applicable identity, NPI and license evidence must be tied to the correct person, scope and date. Expired or disputed evidence must not be represented as current verification.

Provider-reported information

Descriptions and accepted insurance require provider review. A listing is not a guarantee of coverage, availability, lawful conduct or suitability for a particular person.

Read the frequently asked questions